Fin is Intercom's AI customer service agent that resolves support queries autonomously. Trained on your help center and past conversations, it answers questions with source citations. When stuck, it seamlessly hands off to a human agent with full context.
Type anything in natural language
Processes your query and generates a helpful answer
Follow up, refine, or start a new topic
Fin AI Agent: $0.99/resolution. Intercom plans start at $39/seat/mo (required). No per-resolution cap.
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